Privacy Policy

Last updated: 29 June 2026

Optimatech ("we", "us") builds and delivers digital platforms and services for clients in Egypt and the MENA region. This policy explains what personal data we collect, why, and how we protect it.

Information we collect

Contact details you provide: name, email, phone number.
Project and message details you submit through our forms or checkout.
Payment details — processed directly by our payment provider (Paymob). We do not see or store your full card data.
Basic technical data (e.g. browser type) needed to operate and secure the site.

How we use your information

To provide and deliver the services or packages you request.
To process payments and issue receipts.
To contact you about your project, order, or enquiry.
To improve and secure our website and services.

Payments

Payments are processed securely by Paymob, a licensed payment service provider. Card and wallet data is handled by Paymob under PCI-DSS standards and is never stored on our servers. We only retain your order reference, amount, and payment status.

Sharing your information

We do not sell your personal data. We share it only with service providers that help us operate — for example Paymob (payments), Supabase (database hosting), Google (calendar and email), and Resend (transactional email) — and only as needed to deliver our services or when required by law.

Data retention

We keep personal and order data only as long as needed to provide our services, meet legal and accounting obligations, and resolve disputes.

Your rights

You can ask us to access, correct, or delete your personal data, subject to legal limits. Contact us using the details below and we will respond within a reasonable time.

Contact us

For any privacy question, email info@digitaloptima.tech or message us on WhatsApp at +20 101 817 1159.